Return Policy

Returns:

Products can be returned within 14 days from the initial purchase. Items that are returned must meet the following criteria in order for them to be returned...

  1. Item must be in brand new condition (No stains, holes, etc..)
  2. Items must still have the tags on them

Customers returning items are responsible for paying the cost of shipping back to Baby Bird Co. If any items arrives with something that was not previously mentioned such as; stains, holes, etc.. Baby Bird Co does have the right to refusal even if it was previously approved. The original shipping cost of the item will also be deducted from the refund, even if the item qualified for free shipping.

Exchanges:

Products bought from Baby Bird Co can be exchanged within 14 days of purchase. Items that are being exchanged must be approved via email prior to return. Customers exchanging items are responsible for paying the cost of shipping back to Baby Bird Co.

Items can only be exchanged if they are in new condition. If any items arrives with something that was not previously mentioned such as; stains, holes, etc.. Baby Bird Co does have the right to refusal even if it was previously approved.

 

To Start Your Return or Exchange Please Email babybirdcoshop@gmail.com